![]() ![]() However, users will be prompted to authenticate with their Collaborate credentials each time they open a FileOpen protected file using Safari. This happens each time you open a file in Acrobat Reader.įileOpen DRM protected PDFs are fully compatible with Safari. Though you may not be prompted to log in, the FileOpen software still checks your saved login information with the Collaborate server to make sure you are authorized to view the protected file. If are logged into Collaborate using either Internet Explorer, Chrome or Firefox you will not be prompted to log in to view FileOpen protected files they have downloaded, for up to 24 hours. To ensure the best possible user experience, we recommend keeping both Acrobat Reader and the FileOpen plugin up to date. FileOpen DRM checks every time to make sure a user can access a FileOpen protected file. ![]() You must also have an active internet connection in order to verify your authorisation to view the protected files. To view PDFs protected with FileOpen DRM, you must have Acrobat Reader and the free FileOpen plugin installed. ![]()
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